More than PMS - the digital future of your hotel

    Your story. Our technology. Together we write success

    Cloud PMS & Integrated payments

    We actively support business operations in over 200 hotels with protel PMS and other IT systems.

    Your Hotel,
    Perfectly Managed.

    Our services and solutions

    Comprehensive IT solutions for the hospitality industry that enable better management, higher revenue and satisfied guests.

    protel Cloud PMS

    From €190/month

    Cloud hotel software solution as true Software as a Service (SaaS), hosted in a secure data center environment. Ideal for independent hotels and smaller hotel groups.

    • SaaS cloud solution
    • Reservations and check-in/out
    • Guest management
    • Financial reporting

    protel SPE/MPE

    Request a quote

    Exclusive hotel software for mid-market operators and large independent hotels and hotel chains. Powerful support for all hotel activities.

    • Powerful functionality
    • Multi-property management
    • Advanced CRM
    • Business BI

    Hotel pricing optimization

    Integration with RMS systems

    Advanced revenue management systems for optimal pricing. Roompricegenie RMS system enables intelligent price adjustments based on demand.

    • AI-powered pricing
    • Market and competition analysis
    • Dynamic adjustments
    • Revenue forecasting

    Planet payment systems

    Secure and reliable payment systems with Planet payment solutions integration. Easy processing of credit cards and other payment methods.

    • POS terminals
    • protel PMS integration
    • Security standards
    • Easy to use

    Direct reservations

    Direct online reservation systems with protel PMS integration. Reduce dependence on external platforms and increase direct bookings.

    • Customizable booking engine
    • Mobile optimized
    • PMS integration
    • Real-time availability

    Integration capabilities

    Wide integration possibilities with third-party hospitality IT solution providers via protel IO / HTNG. Connecting various systems for a comprehensive IT environment.

    • protel IO platform
    • HTNG standards
    • Third-party API
    • Custom integrations

    Guest Relations Apps

    Smart guest communication with automation, hospitality-specific AI and PMS connectivity.

    • Unified messaging inbox
    • AI-powered responses
    • Multilingual communication
    • Personalization and upselling

    Local regulatory compliance

    Our in-house development team continuously adapts the system to each country’s legislation, while our specialists provide support in the local language.

    • Continuous regulatory updates
    • Country-specific compliance
    • In-house development team
    • Support in the local language

    Accounting integration

    We provide structured data exports for accounting systems, reducing manual entry and improving workflows and communication with back-office teams.

    • Accounting data export
    • Less manual data entry
    • Faster period closing
    • Better back-office communication

    ROI Calculator with RMS System

    Calculate how much your hotel can save and earn with our solutions

    Your hotel data

    Your results

    Click the button to calculate ROI
    Modern hotel lobby with digital check-in technology

    Your Hotel,
    Perfectly Managed.

    MC Sistemi logo

    MC sistemi (+ Resort Infosys)

    Tradition and reliability working with 300+ hotels

    Long-term experience

    More than 30 years of experience in hotel IT and digitalization

    Professional team

    Team of experts for support, training and consulting

    Regional coverage

    Present in Slovenia, Croatia, Serbia, Montenegro, Kosovo

    Protel partnership advantages

    • Licensed partner for Slovenia, Croatia, Serbia, Montenegro, Kosovo, Bosnia and Herzegovina, and Republika Srpska
    • Certified team for implementation and support
    • Local technical support in local language
    • Regular training and education for users
    • Fast response services for troubleshooting
    • Consulting for hotel process optimization

    MC sistemi (+ Resort Infosys) in numbers

    Trusted IT partner for hotels in the Adriatic region

    Since 1995

    Tradition and reliability serving 300+ hotels

    200+ hotels

    Our software in active use

    7 markets

    Regional presence and support

    3 offices

    Local presence for better responsiveness

    Our Business Units

    Slovenia

    MC sistemi d.o.o.
    Celovška cesta 228, Ljubljana
    Office tel: +386 1 510 2690
    Email za podporo: servis@mcsistemi.com
    Dežurni telefon: +386 51 353 140

    Croatia

    MC sistemi d.o.o.
    Zagreb
    Office tel: +386 1 510 2690
    Email za podršku: servis@mcsistemi.com
    Dežurni telefon: +386 51 353 140

    Serbia

    Resort Infosys d.o.o.
    Beograd
    Telefonski broj podrške: +381 11 408 26 32
    Email za podršku: podrska@resortinfosys.rs
    Dežurni telefon: +381 60 5999 125 (08h-21h)

    Montenegro

    Resort iSolutions d.o.o.
    Herceg Novi
    Telefonski broj podrške: +381 11 408 26 32
    Email za podršku: podrska@resortinfosys.rs
    Dežurni telefon: +381 60 5999 125 (08h-21h)

    Trusted by leading hotels in the region

    Falkensteiner HotelsPucić PalaceHotel Cubo LjubljanaHotel Astoria ZagrebHotel Zlatibor ResortHotel Palisad

    Customer testimonials

    Discover why hotels trust our solutions

    "MC sistemi d.o.o. company maintains hotel management software very well. Without this software, it would be difficult to ensure efficient hotel management."
    Sandi Kovačević portrait
    Sandi Kovačević
    Hotel Cubo, Ljubljana
    "Protel has excellent support and a team that is always ready to cooperate according to customer needs. It is multipurpose and as such facilitates business processes."
    Ivona Begušić portrait
    Ivona Begušić
    Pucić Palace, Dubrovnik
    "The things we like most about Protel PMS are the wide range of functions, ease of use and the support team behind the system."
    Ivan Kapetanović portrait
    Ivan Kapetanović
    Hotel Astoria, Zagreb
    "Protel convinced in all areas - excellent service and support, and an impressive range of functions in Multi Property Edition (Protel MPE)."
    Martina Anušić, Bernhard Sebesta portrait
    Martina Anušić, Bernhard Sebesta
    Falkensteiner Hotels & Residences, Zadar
    "Protel makes daily reception and other business tasks easier for us, enables communication between sectors and insight into financial operations."
    Kristina Kandić portrait
    Kristina Kandić
    Hotel Zlatibor Resort, Zlatibor
    "Cooperation with Resort InfoSys and Protel PMS since 2017. Software meets and fulfills needs. Excellent support and pleasant cooperation with support staff."
    Vera Knežević portrait
    Vera Knežević
    Hotel Palisad, Zlatibor
    Frequently asked questions

    Everything you need to know about protel PMS

    Quick answers for hotel managers and decision-makers

    Contact

    Connect with us for a free consultation

    Send us an inquiry

    We respond to urgent issues within 4 hours during support hours.

    Contact information

    Address

    Celovška 228 1000 Ljubljana, Slovenia

    Office phone

    +386 1 510 2690

    Email

    prodaja@mcsistemi.com

    Working hours

    Mon - Fri: 8:00 - 16:00 Sat - Sun: By appointment

    Free consultation

    Schedule a free consultation with our experts and discover how our solutions can improve your business.